Thank you for shopping at Quinn Quickshot! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we are happy to help you with a return or refund.
Returns
- Return Period: You may return items within 14 days of receiving your order.
- Condition: Items must be returned in their original, unused, and undamaged condition with all tags, packaging, and accessories intact.
- Process: To initiate a return, please contact our customer support team at [email protected]. Include your order number and the reason for the return.
- Return Shipping: The customer is responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.
- Non-returnable Items: Certain items such as customized or opened products may not be eligible for return. Please check the product page for specific return information.
Refunds
- Refund Process: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Refund Method: Refunds will be processed and sent to the same address provided for the order. Please note, as we offer only cash on delivery as a payment method, the refund will be processed Refunds typically take 5-7 business days.
- Damaged or Defective Items: If the item you received is damaged or defective, please contact us immediately. We will assist you with returning the product and will offer a replacement or refund, as appropriate.
Exchanges
If you wish to exchange an item for a different size, color, or model, please contact us. We will do our best to accommodate your request based on product availability.
If you have any questions or concerns regarding our Return and Refund Policy, or if you would like to make an inquiry, please don’t hesitate to contact us at [email protected].